Lisani ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our e-tutoring platform. By using our services, you agree to the collection and use of information in accordance with this policy.
We collect information from you when you use our platform, register for an account, or interact with our services. The types of information we may collect include:1. Personal Information: When you create an account or use our services, we collect personal details such as your name, email address, phone number, profile picture, and payment information.2. Usage Data: We may collect information about how you interact with our platform, including the pages you visit, features you use, and the device and browser you use to access our services.3. Communication Data: If you contact us via email, support forms, or chat, we collect the content of your communication and any information you provide during the exchange.4. Payment Information: When you make payments for tutoring sessions, your payment details are processed securely by our third-party payment processor. We do not store your payment information on our servers.
We use the information we collect for the following purposes:1. To provide and improve our services (e.g., scheduling lessons, connecting students with tutors).2. To process payments for services.3. To communicate with you, including sending booking confirmations, support responses, and promotional emails.4. To personalize your experience on the platform.5. To comply with legal obligations or resolve disputes.
We do not sell or rent your personal information to third parties. We may share your information with third parties in the following cases: Service Providers, Legal Compliance, and Business Transfers. These third parties are obligated to keep your information secure and are not authorized to use your information for any other purpose.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including providing services, complying with legal obligations, and resolving disputes. If you request to delete your account, we will remove your personal information from our active databases.
Depending on your jurisdiction, you may have the following rights regarding your personal information:1. Access: You have the right to request a copy of the personal information we hold about you.2. Correction: You can request to correct or update your personal information if it is inaccurate or incomplete.3. Deletion: You may request to delete your personal information, subject to certain legal exceptions.4. Opt-Out: You can opt-out of receiving marketing communications from us.
We take reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.
We use cookies and similar tracking technologies to enhance your experience on our platform. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your ability to use some features of our platform.
If you are located outside of India, please be aware that your personal data may be transferred to and processed in India. By using our services, you consent to the transfer of your data to India, which may have different data protection laws than your country.
Lisani does not knowingly collect personal information from children under the age of 13. If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. We will notify you of any material changes by posting the updated policy on our website.
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at: support@lisani.org
Lisani is an innovative online platform that connects users with top language teachers, facilitating personalized learning experiences tailored to individual needs and goals.
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